1. Introduction
Welcome to Chetna AI. We are highly committed to protecting your personal data and respecting your spiritual privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application ("App") and website.
2. Information We Collect
We collect information in the following ways to improve your spiritual experience:
- Account Information: If you choose to sign up or log in, we collect basic details such as name, email address, and profile settings to sync your Sadhana journal across devices.
- Sadhana & Activity Tracking: We track your local spiritual practice metrics (e.g., minutes spent meditating, number of Japa rounds logged, wallpaper downloads) locally on your device. This data is only synced to our servers if you opt-in for online synchronization.
- AI Chat Logs: To provide the "Ask Krishna" and "Vedic Guru" functionalities, we process user queries using artificial intelligence models. While queries are processed, they are anonymous and not shared with advertising agencies.
- Device Metadata: We collect device-specific info (e.g., operating system version, browser model, application crash logs) for bug troubleshooting and performance improvements.
3. Use of Information
Your information is used solely for the following purposes:
- Operating, personalizing, and maintaining the features of Chetna AI.
- Providing answers through our Vedic and spiritual AI modules.
- Generating daily horoscope results and festival date timings depending on geographic coordinates (processed on-device where possible).
- Analyzing app stability and user trends to make UX enhancements.
4. Data Storage and Security
We use industry-standard encryption methods to safeguard your data. Most of your logs (such as offline Mala chants) are saved in your local device storage. We do not sell or lease user data to third-party marketing companies.
5. Third-Party Integrations
Chetna AI integrates with standard mobile app ecosystems, including Google Play Services, Apple App Store, and analytics tracking libraries. These systems may collect device indicators as regulated by their respective policies.
6. Your Data Rights
You can view, edit, or purge your account and saved spiritual logs at any time from the Profile Settings tab inside the App. To completely delete your account from our servers, you may also email us directly at support@chetna.ai.
7. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated modification date.
8. Contact Us
For queries related to security or data privacy, please contact: privacy@chetna.ai
